POLICY & TERMS
Customer Care
We treat each of our clients with care and guarantee the quality of our products. Our main customers are professional athletes from all over the world who have successfully tested our handlebars in international competitions.

It is possible to contact us in all possible convenient ways: our office is located in Moscow at ul. Krylatskaya 10
phone +7(495)117-89-95
E-mail customizerbike@gmail.com, you can also ask your question on the site by filling out one of several forms or joining us on social networks
Order Information
You can order Customizer Bike products in any way convenient for you:
  • send an online application from the site
  • email us
  • write to us in the messenger on the site
  • write to us on whatsapp
  • write to us Instagram
  • call us

In response, our specialist will contact you, discuss the details necessary for the order, including the cost of production, send you an email and offer to fill out a geometric sheet, where you indicate the brand of your bike, the installation dimensions of the Bike fite bike fit and other parameters necessary to create an individual aerobar, triathlon wheelchair

An order is considered to be completed in case of payment receipt, as well as confirmation of your landing dimensions, for which you need to fill out and send us a geometric sheet to our email address customizerbike@gmail.com.
Production time
After confirming the application and agreeing on the mounting dimensions, the order fulfillment time is 7-10 days before shipment, since the mounting plate is made to order.

Based on your individual wishes and bike fit recommendations, as well as a cast of your hand, an individual steering wheel will be made. The production time for an individual steering wheel is from 45 days.
Privacy Policy
Our website has a data collection form - feedback, subscription to the newsletter, registration or personal account, this is considered the processing of personal data. We are required to obtain consent to the processing of personal data and place a link to our policy regarding the processing of personal data so that you can read it, agree, and only then provide us with your data.
To read our privacy policy, please follow the link.
Payment
  • Credit/Debit Cards
  • Bank transfer
  • Cash